Shell’s Charge Point Management System Shutdown: Navigating New Opportunities for CPMS Customers

The EV charging landscape continues to evolve, with major companies making strategic decisions to adapt to this dynamic industry. Recently, Shell Recharge informed U.S. and Canadian customers that its charge point management system (CPMS) services, also known as Shell Sky™, will end on April 30, 2025. While this marks the end of an era for Shell Sky™, it also creates an opportunity for businesses to explore new, innovative solutions tailored to their unique needs.

What is Shell Sky™?

Shell Sky™ is a cloud-based software designed to manage electric vehicle chargers, commonly referred to as a charge point management system (CPMS) or charging station management system (CSMS). Originally developed by the software startup Greenlots, which Shell acquired in 2019, the software was rebranded in 2021 as Shell Recharge Solutions and later simplified to Shell Recharge.

Shell Sky™ has been a trusted tool for managing Shell’s public EV chargers, offering features such as power management, proactive alerts, network activity dashboards, and detailed reporting on charger usage. While these services will be discontinued, this transition opens the door for customers to explore next-generation solutions that align with their evolving requirements.

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Preparing for a Smooth Transition

Businesses and organizations currently using Shell’s CPMS have until April 30, 2025, to transition to a new provider. While any change can present challenges, careful planning can help ensure a seamless transition. Here are four key considerations to think about:

1. Service Continuity
Selecting a reliable CPMS provider to avoid disruptions in managing and operating EV charging stations.

2. Data Migration
Ensuring the secure and accurate transfer of user data, payment records, and charger usage statistics.

3. Cost Management
Evaluating setup fees, licensing costs, and potential hardware upgrades to manage the financial aspects of the transition.

4. Customer Experience
Prioritizing a smooth transition to minimize impact on EV drivers and maintain customer satisfaction.

Why Choose metroEV? How We Can Help

Our smart EV chargers and charge point management software are built to optimize your EV charging experience.

Smart Capabilities: Our robust software provides real-time insights into energy consumption and charger usage, simplifying payment processes and streamlining operations. Read more in our guide to EV charging stations and how they actually work.

OCPP-Compliant Design: Open Charge Point Protocol (OCPP) ensures compatibility with various software platforms, providing long-term flexibility and reliability, giving you freedom to adapt as the industry evolves. Learn more about why OCPP is essential for the EV charging industry.

Tailored Solutions: Whether for a condo, commercial property, or fleet, metroEV’s scalable solutions adapt to your specific needs. Download our free guide to learn more about EV charging and how you can get started.

Proven Expertise in Large-scale Migrations: metroEV has successfully migrated thousands of units to its platform in previous projects. With proven success, we have the ability to handle large-scale transitions efficiently and effectively.

Comprehensive Support: We provide seamless, ongoing support to ensure your EV charging stations operate efficiently and reliably at all times. We go above and beyond to put our customers first, making EV charging infrastructure management simple and stress-free.

Support from metroEV

metroEV is committed to empowering third-party operators with an OCPP-compliant software solution that delivers reliability, flexibility, and scalability. By integrating technology with user-focused solutions, we make the transition to smart EV charging seamless and hassle-free.

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Building on our proven success in large-scale migrations, metroEV offers a turnkey migration service. Here’s how we can help:

1. Upgraded software with features.
2. 24/7 technical support for EV drivers, ensuring uninterrupted service.
3. On-site migration assistance to guarantee a smooth transition.

Transitioning to a new charge point management system may seem stressful, but with the support from metroEV, you can navigate this change with confidence.

Empower Your Charging Network Today

While the end of Shell Sky™ signals a change for its users, it also represents a chance to innovate and enhance your EV charging infrastructure. metroEV is here to guide you through this transition, offering the expertise, technology, and support you need to thrive in the evolving EV landscape.

Contact metroEV today to learn how we can help you navigate this transition and unlock the full potential of your EV charging network.

Isaac Klein

AUTHOR
Isaac Klein

Isaac Klein, Vice President at metroEV, leads the development and deployment of electric vehicle (EV) charging solutions and EV charger networks. With expertise in sustainable energy and EV technology, Isaac focuses on creating scalable and flexible EV infrastructure that meets the growing market demand. His leadership ensures that metroEV delivers reliable, future-ready EV charger networks that support the transition to electric mobility and clean energy.